Terms of use
Terms of use for RISE UP e-Learning platform
TO CONTACT US
Germitec Support Service
19 rue Vauban
33000 Bordeaux, France
support@germitec.com
https://germitec.riseup.ai
www.germitec.com
RIGHTS
This document is the property of GERMITEC France. All rights reserved. This publication and the contents of the platform may not be reproduced or transmitted, in whole or in part, in any form whatsoever.
PREAMBLE: LEGAL NOTICE/ACCEPTANCE
GERMITEC France, whose registered office is located at 19 rue Vauban 33000 Bordeaux, France (hereinafter referred to as "GERMITEC" or "we"), publishes the online training platform "Germitec" accessible from the following URL: https://germitec.riseup.ai (hereinafter referred to as the "Platform" or the "Site").
The services offered on the Platform are provided "as is" and are subject to acceptance of these general terms and conditions of use (hereinafter referred to as the "General Terms of Use" or "GTU").
DESTINATION AND CHARACTERISTICS OF THE TRAINING PLATFORM[L-RL1] [CD2]
The purpose of this e-learning Platform is to offer its users e-learning modules that include (hereinafter referred to as "User(s)" or "You") online training modules (e-learning) that include demonstrations, video sequences or interactive exercises on the GERMITEC Platform.
- All the content of the Platform that can be consulted by Users and in particular the modules training modules mentioned above will hereinafter be referred to as the "Services".
- GERMITEC offers on the Platform various contents protected by intellectual property rights or image rights that Users must scrupulously respect.
- GERMITEC does not grant any right of reproduction, representation, modification, or other right of distribution to the Users regarding the contents appearing on the Platform.
- Any unauthorized use made of such content by Users, or any other person would constitute infringement and therefore liable to civil or criminal proceedings.
- GERMITEC does not guarantee the durability or performance of the Services accessible on the Platform.
- GERMITEC cannot guarantee that the training courses offered will be properly assimilated and followed by the users. The effectiveness of the training courses and the completion rates of the training modules are not the responsibility of GERMITEC. However, to be certified and authorized to demonstrate, install, maintain, and train end-users, quizzes and evaluations must be passed with minimum of scores to generate certificates of training.
- You acknowledge that you are using the Services offered to you "as is", with full knowledge of the facts.
- Each User is, of course, solely responsible for his or her computer equipment, data, and software as well as the network connection allowing him/her to have access to the Platform.
- GERMITEC does not guarantee that its Services are free of bugs or other malfunctions, a programming error or technical programming or technical incident being always possible.
- GERMITEC cannot be held responsible for the temporary or permanent impossibility for the User to access all or part of the Services. RISE UP Licence offers an online hotline of 24 hours in case of bugs or malfunctions.
- GERMITEC cannot be held liable for non-performance of the Services in the event of “force majeure” as defined by article 1218 of the French Civil Code and the French courts.
- Germitec cannot be held responsible for publications and content uploaded to the platform by Users.
REGISTRATION AND ACCESS TO THE PLATFORM
- The User who wishes to have access to the GERMITEC training platform (hereinafter referred to as the Platform or the Site) must first identify himself/herself from the home page of the GERMITEC training platform from the registration email he/she received.
- After logging in, the User can access the Platform.
- The right to access the Platform is individual, exclusive, non-transferable, and non-assignable.
USER IDENTIFICATION INFORMATION
- The data and particularly mandatory personal data provided by the User when registering for the Platform under the conditions referred here are as follows: company name, his/her surname, first name, email address phone number and pictures
- All this data and information will hereinafter be referred to as the "Personal Data" and constitute the User's "Profile" which the User may freely consult and modify on the Platform.
- The password provided by email, can be changed by the User at any time on the Platform.
- Each User is responsible for the creation, conservation and use of his password which are strictly personal to him and therefore cannot be shared with third parties.
- He must ensure their conservation, confidentiality, and secrecy.
- Any use of the Platform by means of these identifier and password is deemed to have been made by the User himself.
- If a User feels that his/her login and password have been usurped by a third party, he/she must immediately inform GERMITEC at the following email address: support@germitec.com.
TERMINATION OF THE USER'S REGISTRATION
- The User may at any time request to unsubscribe and close his Account on the Platform: to do so, he/she should send an email to the following email address: support@germitec.com.
- Confirmation of the unsubscription will be made within 48 hours of the request.
- GERMITEC may at any time terminate the User's Account on the Platform by operation of law and without further formality in the event of a breach of these General Terms and Conditions of Use and in the event of a presumption of infringement of the law.
PERSONAL DATA COLLECTED
APPLICABLE REGULATIONS
- GERMITEC is required to comply with the French and European legislation and regulations in force - in particular the General Data Protection Regulation n°2016/679 (RGPD) and the national provisions relating to data processing, files, and freedoms - or as they may be amended in the future - relating to protection of personal data (hereinafter the "Applicable Regulations").
PERSONAL DATA COLLECTED
- GERMITEC collects and processes the Personal Data of the Users who connect on the Platform as well as the names of the courses consulted by the User, the time spent on the Platform by the User, the scores obtained by the User in case of answers to quizzes (hereinafter the "Data").
- The User's personal data collected as part of the User's registration to the Platform and the use of the same are mandatory for the processing and management of the operation in question and for its computer processing carried out under the responsibility of GERMITEC.
- GERMITEC France, may use the User's personal data collected and processed for the following purposes:
- identifying Users in order to create an Account for them,
- to allow Users to access the Services when they connect to the Platform,
- to ensure the proper functioning of the Platform and the Services,
- to inform Users of new features of the Platform,
- inform the User of his progress in the training courses followed,
- to carry out satisfaction surveys relating to the use of the Platform and the Services,
- carry out anonymous and general statistics relating to the use of the Platform
- This data is intended for GERMITEC, the data controller within the meaning of the Regulations
Applicable in the context of the purposes mentioned above, as well as to GERMITEC's technical service providers, for the purposes of the proper functioning of the Platform. - GERMITEC undertakes not to communicate or transfer to any other third party the Personal Data communicated by Users without their prior authorization unless it is obliged to do so by legal provisions or by court order. GERMITEC undertakes to make its best efforts to protect the Personal Data provided to it by Users, to prevent such data from being distorted, damaged or data are not distorted, damaged, or communicated to unauthorized third parties.
- The personal nominative and non-nominative data relating to Users, collected through the Platform, and any future information, are only intended for exclusive use by GERMITEC in the context of the implementation of the Services offered to Users on the Platform, and are not to third parties, other than the technical service providers [L-RL3] [CD4] in charge of managing the Platform, who are the Platform, who are required to respect the confidentiality of the information and to use it only for the specific operation for which they are required to intervene. GERMITEC and the technical service providers are bound by a contract in accordance with the requirements of Article 28 of the RGPD.[L-RL5] [CD6] [Lvx7]
- These personal data are kept for the duration of the training path and for a maximum of two years after the termination of the contract.
- The user may request the deletion of his/her account and the personal data associated with it; the data will be destroyed within two months of the request.
USERS' RIGHTS
- In accordance with the Applicable Regulations, each User whose personal data is collected has the right to access, rectify, delete, to limit the processing and the right to object, on legitimate grounds, to information concerning them.
- Each User benefits from the right to decide on the fate of their personal data post-mortem.
- To exercise these rights, Users should send a letter to the following address: dpo@germitec.com
- In cases where Users feel that their rights are not respected, they have the right to lodge a complaint to the “National Commission National de l'Informatique et des Libertés” (CNIL) in France.
SECURITY MEASURES[L-RL8] [CD9]
We implement appropriate technical and organisational measures to ensure a level of security adequate to the risk, including but not limited to, as necessary:
- pseudonymisation and encryption of Personal Data;
- means to ensure the continuing confidentiality, integrity, availability and resilience of processing systems and services;
- Access to the Personal Data is limited to certain employees of GERMITEC;
- Recurrent modification of user login and password;
- means to restore the availability of and access to Personal Data within an appropriate timeframe in the event of a physical or technical incident;
- a procedure for regularly testing, analysing and evaluating the effectiveness of the technical and organisational measures to ensure the security of processing.
The https://germitec.riseup.ai website, place cookies on users' terminals.
A "cookie" is a small file deposited by a server on a user’s terminal (computer, phone, tablet, etc.) when viewing online content. It makes it possible to retain information about a user's navigation. Once the cookie is set, the web browser keeps it for a certain period of time and sends it back to the web server each time the user reconnects to it .
Germitec uses essential cookies to ensure the proper functioning and security of its own services.
Essential Cookies are cookies that are essential for browsing the Services. They allow you to make full use of the essential features of the Services. These cookies do not require your consent, so they cannot be disabled from the Services. However, you can set your browser to block these cookies.
Note that the refusal of these strictly necessary cookies may alter your navigation on the Services and make certain parts of them unusable.
For any questions regarding the cookies used on the websites, you can write to Germitec at the following email address (support@germitec.com).
LINKS TO OTHER WEBSITES
POINTING LINKS TO OTHER SITES
- GERMITEC declines all responsibility for the use of third-party websites to which access may be given via the Platform.
- As soon as you are redirected to a third-party website, these Terms of Use cease to apply; only the terms of use of the site you are accessing then apply.
- If you access via the Platform to illicit or harmful third-party sites in any way, please notify us immediately so that we can remove the link to the offending site without delay. Similarly, if any content or activity appears to you to be abnormal or illegal.
RESPECT FOR THE PROPERTY RIGHTS OF GERMITEC AND THIRD PARTIES
- All content (photos, texts, videos, sounds, etc...) that can be consulted on the Platform are and remain, the exclusive property of GERMITEC and/or its partners and/or third parties.
- You are therefore under no circumstances authorized to reproduce, modify, represent or market this content in any way whatsoever.
UPDATE OF THE GENERAL TERMS OF USE
- GERMITEC reserves the right to modify and update at any time access to the Platform, as well as the present General Terms of Use.
- GERMITEC will endeavour to inform Users of such changes.
- These modifications and updates are binding on Users, who must consequently refer to regularly to this section to check the current General Terms of Use. The Users undertake to take note of all new versions of the General Terms and Conditions of Use of the Platform and to respect them.
APPLICABLE LAW AND JURISDICTION
In the event of any dispute between the Users and GERMITEC, or in the event of any difficulty in the interpretation or performance or any dispute relating to the current General Terms of Use, such dispute or difficulty shall be governed by French law.
In case of a dispute, the parties agree to meet in order to put an end to their dispute. If the parties do not find a solution to their dispute within one (1) month from the date of notification, the parties may submit their dispute to the competent courts within the jurisdiction of the Bordeaux Court of Appeal.[L-RL12] [CD13]
General Terms of use - V1 - July 2024
19 rue Vauban, 33000 Bordeaux - Tél. 01 49 87 18 00 - contact@germitec.com
SA au capital de 29 927,82 euros - RCS Bordeaux 484 531 199 - SIREN :484531199
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